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WHAT FORMS OF PAYMENT CAN I USE TO MAKE MY PURCHASES?

You can pay by card: Visa, Visa Electron, Mastercard, ApplePay, Google Pay, Gift Card and PayPal.

You can pay manually by collecting your purchases in store and by cash on delivery adding a supplement of €3.99

WHY CAN MY CREDIT CARD BE REFUSED?

Your credit card may be declined for one of the following reasons:

  • The card may have expired. Check the validity date to avoid this problem.
  • You may have reached your card's spending limit. Check with the bank that the amount limit allowed for purchases has not been exceeded.

Make sure you have entered all your card details correctly.

If after all these checks you are unable to complete the purchase, contact your bank to resolve the problem.

CAN I HAVE AN INVOICE MADE PAYABLE TO MY COMPANY?

Yes. Just choose the company option from the personal data and enter the required tax data.

CAN I REQUEST THE TAX FREE SERVICE?

No, it is not possible since Tax Free only applies to products purchased in-store and transported directly by the buyer.

IS IT SAFE TO MAKE PURCHASES WITH A CREDIT CARD ON YOUR SITE?

Yes. The data you enter is transmitted in an encrypted manner, we use the Secure Socket Layer (SSL) system to protect your data. You can check it by clicking on the padlock that appears in the browser bar during the payment phases.

For card transactions, the security code number (CVV2) is required, which is found on the back of the card. Only if you physically have the card in your hands can you read it and it does not remain stored on our website.

Furthermore, we can rely on anti-fraud systems capable of identifying illegal or improper use of credit cards.

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